Sales Policy for Toprapic – Home Furniture

Welcome to Toprapic, where we offer premium, high-quality home furniture designed to bring elegance and comfort to your space. Our sales policy ensures a seamless, transparent, and trustworthy shopping experience for every customer. Please review our policy carefully to understand our sales process, delivery details, and customer rights. We aim to provide excellent service while maintaining the integrity of our products and ensuring complete satisfaction.


1. Order Placement and Payment

When placing an order on Toprapic, customers are required to provide accurate and complete information. This includes selecting the furniture products you wish to purchase, providing billing and shipping details, and choosing a preferred payment method.

We accept payments via major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways available on our website. Full payment is required at the time of purchase to process and confirm your order.

For more information about our payment options, visit our website at https://toprapic.com.


2. Order Confirmation

Once you place an order, you will receive an order confirmation email from Toprapic. This email will include details about your order, the estimated delivery date, and tracking information. Please review this information carefully to ensure everything is correct.

If there are any issues or discrepancies with your order, please contact us within 24 hours of receiving the confirmation to resolve any potential problems.


3. Shipping and Delivery

Toprapic is committed to delivering your furniture in a timely manner. We strive to process and ship your orders as quickly as possible. Delivery times may vary based on the location and the specific furniture items you’ve selected.

  • Standard Shipping: Most orders are processed and shipped within 5-10 business days.
  • Shipping Charges: Shipping fees are calculated based on your location and the size of your order. This will be clearly outlined at checkout before you complete your purchase.
  • Tracking: After your order has shipped, you will receive an email with tracking information so you can monitor the status of your delivery.

Please note that delivery times are estimates and may be subject to external factors, including weather conditions and third-party courier services.


4. Product Availability

While we strive to keep all products in stock, certain items may occasionally be out of stock due to high demand or production schedules. In such cases, we will notify you of the expected restock date, and you may choose to wait, cancel, or modify your order. Toprapic reserves the right to cancel orders in case a product is no longer available.


5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a 30-day return policy for most products.

  • Eligibility for Return: Products must be unused, in original condition, and with the original packaging. Items that are damaged or altered in any way may not be eligible for return.
  • Return Process: To initiate a return, please contact our customer service team at info@toprapic.com with your order number and reason for the return. Our team will provide you with return instructions.
  • Refund: Once the returned item is received and inspected, a refund will be issued to the original payment method. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees.

For full details, please refer to our Refund and Returns Policy.


6. Warranty

At Toprapic, we believe in the quality of our furniture. We offer a 1-year warranty on most of our products, covering defects in materials and workmanship under normal use. This warranty does not cover damage caused by misuse, accidents, or natural wear and tear.

If your product is covered under warranty, please contact our customer service team with your order details for further assistance.


7. Customer Support

We are here to assist you with any inquiries, product information, or issues related to your order. Our customer service team can be reached at:

We are available Monday through Friday, from 9 AM to 6 PM (Central Time).


8. Privacy and Security

Your privacy is important to us. Toprapic ensures that your personal information is protected during the entire shopping process. All payment transactions are processed through secure payment gateways to guarantee your data is kept safe.

For more information, please refer to our Privacy Policy.